Leak and pipework enquiry
Burst Pipe Repair Help in Manchester
If water is escaping now, isolate the supply only if it is safe. Then tell us where the leak is and request contact from an available provider.
First response
Limit water damage without taking a risk
- 1
Turn off the stop tap
Close the internal supply if it is safe and the valve turns normally.
- 2
Open a cold tap
After isolation, a downstairs cold tap may help drain remaining water.
- 3
Protect the area
Move items and collect water without approaching unsafe electrics.
- 4
Record the location
Note the pipe material, room and whether the flow has stopped.
Useful information
What to include in the enquiry
- Where the water appearsFor example, beneath a sink, from a ceiling or beside a radiator.
- Whether the supply is isolatedSay if the flow stopped after using the stop tap.
- Pipe or fitting detailsPhotos can help later, but do not expose yourself to danger to take them.
- Property accessTell the provider about flats, communal access or landlord arrangements.
Finding the right next step
Active escape, hidden leak or supply-pipe problem?
A burst or failed fitting normally produces an obvious active escape. Damp that develops slowly, an unexplained water-meter change or a sound with no visible source may need a different investigation; see the hidden leak guidance.
Water appearing in a road or pavement, or a suspected issue before the property boundary, may need the regional water company rather than an internal plumber. United Utilities explains water supply pipe responsibility.
After the immediate flow stops
Plan for inspection and permanent repair
Drying the surface does not show why the pipe failed or whether nearby materials were affected. Ask the provider to explain the damaged section, the proposed repair material, access needed and whether any follow-on work sits outside their quotation.
Keep photographs, the time the leak was noticed and notes about damaged belongings if a landlord, managing agent or insurer may need them. Do not delay urgent safety action to collect evidence.
Request contact
Start a burst pipe or leak enquiry
Mark the request urgent if water is actively escaping. The receiving provider confirms attendance and cost.
Tell us what you need
Request a pipe repair callback
Share a few details so your enquiry can be checked and passed to an appropriate local provider.
Related plumbing help
Choose the page that matches the symptoms
Urgent plumbing problem
Broader damage-limitation guidance when the exact source is unclear.
Emergency guidance →Hidden leak
Help with damp, meter movement or water loss without an obvious burst.
Leak detection help →Other pipe repairs
General plumbing repairs, alterations and planned fixture work.
Plumbing services →Questions
Burst and leaking pipes
Where is my internal stop tap?
Common locations include beneath the kitchen sink, a utility area or close to where the supply enters the property. Do not force it if it will not turn.
Should I turn off the electricity?
Keep away from wet electrical fittings. Only isolate electricity if the consumer unit is dry, safely accessible and you know how to do so. Leave and call the emergency services if there is immediate danger.
Can a temporary pipe repair wait?
A temporary measure does not identify or correct the underlying fault. Ask a provider to inspect the pipework and explain the permanent repair options.